Why I Am Unable To Send Or Receive SMS On Airtel | Solution

If you are an Airtel mobile network customer and unable to Send or Receive SMS messages then below could be one of the reasons.

Unable To Send Or Receive SMS On Airtel

Unable to Send or Receive SMS on Airtel

Why I am not able to Send SMS on Airtel?

Below Reason happens to both Airtel Prepaid and Postpaid Users:


Reason 1: If you have changed your Airtel Sim, I mean the same number and same network but a new SIM(upgraded) then you will not be able to Send or Receive SMS to your number as a part of security measurements from Airtel and Trai.

So if you are using a new sim then for 48 hours you will not be able to receive or send any SMS from the Airtel network.

If the above is the case then you will also be not receiving OTP on the airtel number.

You can call Airtel Customer Care and find out when you will be able to start to receive and send SMS messages from your mobile network.

In Simple Words If you got a 4G SIM replacement for your Airtel mobile number, you will not receive or send any SMS for up to 48 hours.


You will be unable to send sms from airtel prepaid and Postpaid.


Reason 2: If you have not sent any SMS or Message from your mobile in the last 6 months then Airtel will disable the outgoing SMS messages from on your mobile number.

Just call Airtel Customer Care and Ask them to enable SMS Services and restart your mobile to start sending sms.


Reason 3: Your Airtel SMS Center Number might be wrong, see this link to update the correct SMS Center Number of Airtel in your Local Area.


Reason 4: Check Your Mobile Phone device Date and Time.


Solution 1: Put your SIM on a different phone. If it works then the problem is with your mobile phone.


Why I am Unable to Receive Any SMS Messages on Airtel


Reason 1: You might have activated DND Do Not Disturb Service on your Airtel Number


Reason 2: Message Memory is Full.


Reason 3: If you are a New Upgraded User of the same Network.


Thanks For Reading, have a nice day :)


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